Australian Cyber Security Compliance Information

AppliancePro are fully compliant with Australian Cyber Security Standards for Smart Devices (Cyber Security Act 2024)

Below are useful links & information regarding ways we protect our customers & how to contact us if you have any concerns.

How to report a suspected vulnerability:

Australia Vulnerability Disclosure Policy (VDP) – Sensibo

How to factory reset your Sensibo device (removes device & all personal information):

1. Open the Sensibo App.
2. Select the device(s) you wish to reset.
3. Go to Settings (the gear icon).
4. Scroll to the bottom and select Factory Reset.

How to create your unique password:

Create an Account | Support Center

How to obtain individual product Statement of Compliance (SoC) documents:

For most recently updated document please email support@sensibo.com.au with model(s) required

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